Privacy Policy 

Effective Date: [14th June, 2025]
Website: https://www.revorray.com
Company Name: Revorray

Revorray (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, in accordance with the Kenya Data Protection Act (2019), the General Data Protection Regulation (GDPR), and global privacy standards.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity data: Name, organization, job title

  • Contact data: Email address, phone number, physical address

  • Event-related data: Service interests, event dates, location, languages required

  • Technical data: IP address, browser type, cookies, usage statistics

  • Communication data: Any inquiries or feedback submitted via contact forms or email

We collect this data when you:

  • Fill out our contact or quote request form

  • Interact with our website

  • Email or call us

  • Engage with us during service delivery

2. How We Use Your Data

Your data is used to:

  • Respond to your inquiries and provide requested services

  • Process and manage bookings and contracts

  • Send administrative information and updates

  • Improve our website functionality and user experience

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Legal Basis for Processing (for GDPR & DPA)

We only process your data when one or more of the following apply:

  • Consent: You have given clear permission

  • Contractual obligation: Processing is necessary to fulfill our agreement

  • Legal obligation: Required by law or regulation

  • Legitimate interest: For improving services or preventing fraud (only when it does not override your rights)

4. Data Sharing & Disclosure

We may share your personal data with:

  • Authorized employees or service providers (e.g., technical teams)

  • Legal authorities when required by law

  • Third-party platforms (e.g., secure cloud storage or CRM systems) for operational support

All third parties are contractually bound to maintain data confidentiality and comply with applicable data protection laws.

5. International Data Transfers

Where personal data is transferred outside Kenya or the EU, we ensure appropriate safeguards are in place (e.g., standard contractual clauses, encrypted transfers) in compliance with the DPA and GDPR.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal, contractual, or regulatory obligations

  • Resolve disputes and enforce agreements

Data no longer needed will be securely deleted or anonymized.

7. Your Rights

Under Kenya’s DPA and the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Lodge a complaint with the Office of the Data Protection Commissioner (Kenya) or the Data Protection Authority (EU)

You can exercise any of these rights by contacting us at info@revorray.com

8. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You may choose to accept or reject cookies in your browser settings. Third-party analytics services (like Google Analytics) may collect anonymized traffic data.

9. Security Measures

We implement strong technical and organizational measures to protect your data, including encryption, secure hosting, access control, and periodic audits.

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If we become aware that such data has been collected, we will delete it promptly.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this page periodically.

12. Contact Us

If you have questions or concerns regarding this policy or your personal data, please contact us:

Email: info@revorray.com
Address: Nairobi, Kenya